# Career Opportunity: Join PT Daikin Airconditioning Indonesia as a Service Admin
Are you looking to advance your career with a globally recognized industry leader? PT Daikin Airconditioning Indonesia is expanding its dynamic team and searching for a dedicated professional to fill the Service Admin position. This is an incredible opportunity to build your expertise in corporate administration and after-sales support within a world-class organization.
## About PT Daikin Airconditioning Indonesia
Established in June 2012, PT Daikin Airconditioning Indonesia operates as a proud subsidiary of Daikin Global. The company is committed to delivering premium, world-class climate control solutions tailored to the diverse needs of the Indonesian market.
To maintain its stellar reputation for customer satisfaction, Daikin boasts an extensive nationwide presence:
* 12 Major Branch Offices: Strategically located across Tangerang, Bekasi, Bandung, Semarang, Yogyakarta, Surabaya, Denpasar, Makassar, Palembang, Pekanbaru, Medan, and Manado.
* Extensive Partner Network: Partnering with over 1,200 trusted dealers.
* Comprehensive Support: Operating more than 500 authorized service points throughout Indonesia to ensure seamless after-sales care.
## Job Description: Service Admin Roles and Responsibilities
As a Service Admin, you will serve as the backbone of the operational support team, ensuring that all after-sales processes run smoothly and efficiently.
Your day-to-end responsibilities will include:
* Administrative Oversight: Handle day-to-day administration and closely monitor all service and after-sales activities.
* Data Management: Organize, manage, and verify the completeness of all service-related data and documentation.
* Cross-Functional Coordination: Act as the primary bridge of communication between technicians, customers, dealers, service partners, and other relevant departments.
* System Updates: Accurately input, monitor, and update all databases associated with ongoing service operations.
* Reporting: Generate comprehensive administrative reports and monitor workflow progress on a regular basis.
* Departmental Support: Provide proactive assistance to ensure the overall operational excellence of the Service Department.
## Candidate Requirements and Qualifications
To thrive in this role, applicants must meet the following professional criteria:
* Educational Background: Minimum Diploma (D3) or Bachelor’s Degree (S1) from any academic discipline.
* Professional Experience: Prior experience in administration, customer service, service administration, or after-sales support is highly advantageous, though motivated fresh graduates are welcome to apply.
* Technical Skills: Proficiency in using Microsoft Office applications, with an advanced working knowledge of Microsoft Excel.
* Soft Skills: Exceptional attention to detail, strong organizational habits, and outstanding verbal and written communication skills.
* Work Style: Capable of working effectively and independently as well as collaboratively within a team environment.
* Competencies: Strong problem-solving abilities and proven competence in stakeholder coordination.
## How to Apply
If you possess the required qualifications and are ready to take the next step in your professional journey with a multinational corporation, we want to hear from you.
Please send your updated resume and professional CV directly to:
* Email Address: [email protected]
* Email Subject Line: Service Admin – Jakarta
Please note that only shortlisted candidates will be contacted for the subsequent interview phases.
## Important Recruitment Warning
PT Daikin Airconditioning Indonesia reminds all job seekers to remain vigilant against fraudulent recruitment scams conducted in the company's name. All recruitment processes at Daikin are entirely free of charge. The company never collects any fees or financial contributions from applicants at any stage of the hiring process.