# Build Your Career: PT TIKI Karawang Utama is Hiring a Customer Service Representative
Are you looking for an exciting career opportunity with one of Indonesia's most trusted logistics pioneers? PT Citra Van Titipan Kilat (TIKI) is currently expanding its dynamic team in Karawang. If you possess a passion for helping people, excellent communication skills, and a drive to deliver exceptional service, this role is tailored for you.
Operating for over fifty years, TIKI has built a robust nationwide network spanning major cities, thousands of outlets, and dedicated professionals. Joining our team means becoming an essential part of a legacy that connects millions of people every single day.
## Job Overview: Customer Service Role at TIKI Karawang
As a Customer Service representative at TIKI, you will serve as the primary voice of our brand. Your daily responsibilities will revolve around ensuring that every client interaction is met with professionalism, empathy, and swift problem-solving.
Key Responsibilities
* Maintain a positive, empathetic, and professional demeanor toward all customers at all times.
* Receive, investigate, and efficiently resolve customer inquiries and complaints.
* Develop a comprehensive understanding of TIKI’s diverse product and service offerings to provide accurate information.
* Guarantee client satisfaction by delivering dedicated, high-standard support across all communication channels.
## Candidate Qualifications and Requirements
To thrive in this fast-paced environment, applicants must meet specific professional and personal criteria. Review the qualifications below to ensure you are a great fit for the position:
* Gender: Female.
* Age: Between 18 and 25 years old.
* Location: Must currently reside in Karawang.
* Education: Minimum high school diploma (SMA/SMK/Equivalent).
* Technical Skills: Basic computer literacy and proficiency in navigating digital tools.
* Soft Skills: Highly communicative, proactive, and eager to take initiative.
## How to Apply for the TIKI Karawang Customer Service Position
If you meet all the listed requirements and are ready to take the next step in your professional journey, we encourage you to submit your application immediately.
1. Prepare your updated Curriculum Vitae (CV).
2. Gather all supporting job application documents.
3. Send your complete application via email to: [email protected]
4. Use the following exact format for your email subject line: `[Your Full Name]_[Customer Service]`
## Important Recruitment Warning
PT TIKI Karawang Utama strictly enforces a 100% Free Recruitment Policy. We never charge applicants any fees whatsoever throughout the entire hiring process—from application submission to final placement. Stay vigilant against fraudulent recruitment scams using the TIKI brand name.