# Join the Team: Exciting Frontliner Career Opportunities at BCA Syariah
BCA Syariah, a pioneer in Indonesia’s Islamic banking sector, is inviting talented and motivated professionals to join our growing organization. Since our official inception on April 5, 2010, following the mandate from Bank Indonesia, we have consistently aimed to be the premier choice for customers seeking excellence in payment solutions, fund management, and Sharia-compliant financing. If you are looking to launch or advance your career in a dynamic banking environment that prioritizes professional integrity and customer-centric service, this is your opportunity to become a valued member of our team.
## Current Openings: Frontliner Roles (Teller and Customer Service)
We are actively seeking dedicated individuals to fill our Frontliner positions. These roles are the face of BCA Syariah, serving as the first point of contact for our valued clients.
1. Customer Service Responsibilities
* Customer Engagement: Proactively identify client needs and offer tailored product solutions (deposits, services, and other financial offerings).
* Operational Excellence: Manage account opening and closing procedures, update client data, and handle service facility requests with precision.
* Relationship Management: Serve as a primary point of contact for inquiries regarding balances, account statements, and transaction histories.
* Issue Resolution: Actively handle and resolve customer complaints, ensuring high satisfaction levels.
* Sales Growth: Actively engage in cross-selling bank products to support business targets.
2. Teller Responsibilities
* Operational Accuracy: Execute daily front-office operations, including cash handling and transaction processing, in strict compliance with Sharia banking regulations.
* Transaction Management: Efficiently manage "Communication Time Out" (CTO) or offline transactions.
* Cash Oversight: Manage cash box limits and perform end-of-day balancing to ensure zero discrepancies.
* Sales Integration: Support the bank’s growth by identifying and promoting relevant products during client interactions.
* Operational Integrity: Assist in various front-office administrative tasks as defined by the branch’s program requirements.
## Candidate Requirements
To ensure the high standards of service our clients expect, all applicants must meet the following criteria:
* Age: Maximum 27 years old.
* Education: Minimum Bachelor’s degree (S1) in any major.
* Soft Skills: Must be highly communicative, persuasive, professional, and possess a meticulous eye for detail.
* Experience: A minimum of 2 years of experience as a Customer Service or Teller in the banking sector is required; preference will be given to alumni of the "Magang Bakti BCA" program.
* Sales Competency: Proven ability or aptitude for cross-selling banking products.
* Flexibility: Willingness to be stationed in various branches, including Jabodetabek, Palembang, Medan, Bandung, Yogyakarta, Semarang, Solo, or Surabaya.
## Important Recruitment Notice
BCA Syariah strictly adheres to ethical recruitment practices. Please be advised that the bank does not charge any fees at any stage of the application or selection process.
Only candidates who meet the specified qualifications will be contacted for further assessment. If you do not receive a response within 30 days of submitting your application, please consider that your profile does not currently meet our requirements for this specific opening. We encourage qualified individuals to apply today and contribute to our vision of becoming the most reliable and preferred Islamic bank in the community.