# Career Opportunities at PT MSC Mediterranean Shipping Indonesia
Embarking on a career with a global shipping titan provides an unparalleled pathway to professional growth. As a premier Swiss-Italian maritime transport enterprise, the Mediterranean Shipping Company (MSC) stands proudly as the second-largest container shipping carrier worldwide. Operating across every major global port, MSC functions as a prominent Main Line Operator (MLO) within the Indonesian maritime sector. PT MSC Mediterranean Shipping Indonesia is currently expanding its dynamic workforce, offering exciting career openings for talented professionals eager to make their mark in the international logistics and shipping industry.
## Current Job Openings at PT MSC Mediterranean Shipping Indonesia
Discover the various professional roles currently available across different departments, designed to match diverse skill sets and career aspirations within the maritime sector.
1. Import Sales Executive (Locations: Jakarta, Surabaya)
The Import Sales Executive plays a vital role in expanding the company's market footprint and nurturing strong relationships with clientele.
* Key Responsibilities:
* Conduct regular cargo canvassing across all trade lanes to gather precise importer feedback via weekly sales visits.
* Input weekly sales data accurately into the CRM system, continuously updating customer profiles and market conditions.
* Retain existing nominated clients while actively increasing MSC's market share through targeted client expansion.
* Cultivate robust partnerships with import clients and provide the Import Sales Manager with consistent updates on market dynamics and competitor activities.
* Market MSC services effectively, identifying emerging market segments and prospective clients through thorough research.
* Resolve operational hurdles proactively by collaborating closely with internal teams and overseas offices to guarantee prompt service delivery.
* Monitor Free On Board (POD) shipments meticulously from the initial booking phase right up to final destination arrival.
* Execute ad-hoc assignments delegated by the Import Sales Manager.
* Qualifications:
* Possession of a Bachelor’s Degree in any relevant discipline.
* A minimum of three years of professional background in import commercial operations.
* Solid comprehension of shipping business workflows and prevailing market conditions.
* Collaborative team player demonstrating strong self-initiative and innovative thinking.
* Advanced English language proficiency in both written and spoken formats.
* Core competencies: Exceptional communication, presentation mastery, customer relationship management, networking, and expert negotiation.
2. Trade Coordinator
Trade Coordinators act as the strategic link between vessel capacity management, commercial operations, and principal agents.
* Key Responsibilities:
* Assist the Trade Manager in tracking vessel space and allocations while coordinating with operational and transshipment departments regarding equipment availability.
* Liaise directly with principals and fellow global MSC agents to resolve specialized shipping issues.
* Collaborate across multiple departments and regional ports to troubleshoot shipment bottlenecks and guide staff members through complex cases.
* Monitor vessel schedules while organizing promotional flashes and corporate special events.
* Oversee and manage all cross-trade shipment procedures.
* Direct sales leads to destination agents for FOB cargo where purchasing decisions rest with the buyer or consignee, ensuring diligent follow-up.
* Compile and submit monthly performance, cargo lifting, and client support reports to the General Manager.
* Deliver weekly mixed account and long-range forecast reports to principals.
* Requirements:
* Bachelor’s Degree in any discipline from a reputable tertiary institution.
* At least two years of practical experience functioning within customer service, pricing, or documentation divisions of a shipping enterprise.
* Adaptable team player characterized by fast-learning capabilities and innovation.
* Fluent English communication skills, both verbal and written.
* Required proficiencies: Data analytics, advanced Microsoft Office capabilities, and a genuine passion for maritime logistics processes.
3. Operation Officer
Operation Officers manage the intricate procedural requirements when vessels arrive and depart from ports, ensuring total compliance and seamless logistics.
* Key Responsibilities:
* Request terminal cargo stacking authorization for MSC vessels via email and system updates.
* Communicate export cargo cut-off statuses to the commercial team.
* Generate and submit comprehensive pre-load plans to vessels.
* Manage the preparation and electronic dispatch of Baplie discharge lists, supporting documents, and pre-plans to relevant authorities and operation managers.
* Coordinate arrival and departure notices with immigration, quarantine, and port community systems (Inaportnet, IBS terminal).
* Manage permissions for Dangerous Goods (DG) through port authorities and harbor master offices.
* Facilitate comprehensive onboarding coordination with port authorities (CIQP) and vessel chief officers upon berthing.
* Monitor active shipboard operations closely, filing requisite billing payments for light dues, VTS, and harbor operations through digital platforms.
* Prepare final port clearance documentation and manage departure proceedings in direct coordination with vessel masters.
* Qualifications:
* Diploma or Bachelor’s Degree in Logistics, Transportation, or an equivalent field.
* Impeccable English verbal and written communication capabilities.
* One to two years of hands-on involvement in vessel operations (enthusiastic fresh graduates are warmly encouraged to apply).
* Prior familiarity with handling Dangerous Goods (DG) and specialized cargo (Breakbulk, OOG, reefers) represents a distinct advantage.
* Comprehensive understanding of core shipping business processes.
4. Documentation Officer
Documentation Officers handle the complex paperwork lifecycle for both export and import maritime shipments, guaranteeing absolute accuracy.
* Key Responsibilities:
Export Operations:* Process Bill of Lading (BL) preparations, evaluate shipping instructions (SI), review destination-specific regulations, manage draft BL distributions, handle amendment requests, open manifest correctors, and issue electronic bills of lading (EBL/SWB).
Import Operations:* Generate and distribute Notice of Arrival documents, process minor/major cargo redress, cross-examine consignee and notify party records between DTX and BL systems, and manage heavy incoming and outgoing communications regarding vessel schedules and delays.
* Requirements:
* Diploma or Bachelor’s Degree in Logistics, Transportation, or related disciplines.
* Six to twelve months of relevant sector experience, though fresh graduates are welcome to apply.
* Specialized focus within logistics and supply chain management.
* Core traits: Strong bilingual English communication, meticulous accuracy, rapid learning curve, exceptional discipline, analytical mindset, and self-motivation.
5. Export Customer Service Officer (Talent Pool)
Customer Service Officers maintain the bridge between client expectations and operational delivery within export logistics.
* Key Responsibilities:
* Handle booking acceptances, issue booking confirmations, monitor Verified Gross Mass (VGM) compliance, and track feeder schedule adjustments.
* Manage prompt electronic correspondence and phone inquiries, ensuring client requirements are consistently met and issues regarding vessel diversions or rolling are communicated swiftly.
* Deliver effective, real-time problem resolution to prevent any administrative delays for clientele.
* Requirements:
* Diploma or Bachelor’s Degree in Logistics, Transportation, or equivalent studies.
* Minimum of one year of related industry experience (fresh graduates are also invited to apply).
* Essential attributes: High accuracy, dedication, analytical capabilities, team-oriented attitude, and stellar communication skills.
6. Finance Officer (Talent Pool)
Finance Officers ensure the fiscal health of regional operations through accurate invoicing, collection tracking, and ledger maintenance.
* Job Description:
* Generate and carefully verify electronic invoices prior to dispatching them to clients in a timely manner.
* Drive payment collections, verify transactions for electronic Delivery Order (e-DO) releases, and execute precise payment allocations within SAP structures.
* Maintain active communication channels with internal departments and branch locations.
* Requirement:
* Diploma or Bachelor’s Degree in Accounting or Finance.
* Proficiency in MS Office applications, Excel, and Outlook, alongside basic written and passive verbal English skills.
* One year of background in finance, accounts receivable, or invoicing is advantageous (fresh graduates are welcome).
* Core qualities: Extreme attention to detail, high accountability, disciplined work ethic, and prior exposure to the SAP environment or shipping sector.